Product Delivery

1. Delivery in Lithuania (except the Curonian Spit)

From August 1, 2025, the following delivery rates apply based on shipment weight:

The final delivery price will be calculated automatically based on the total weight of the items in your cart and shown at the third step of the order process.

Items available in stock are delivered within 1–2 business days after the order is confirmed. The courier will contact you via the phone number provided before delivery. Delivery is available throughout Lithuania. Delivery to Curonian Spit is subject to an additional fee of €29.99 (incl. VAT).

If the ordered items are currently out of stock, we will contact you to clarify the estimated delivery time.

A preliminary delivery estimate is provided in the product description. You will receive an order confirmation via email. You can pay the courier in cash or by card, depending on the option selected during checkout.

Important: Upon receiving the shipment, please check the condition of the items. If you notice any external damage or discrepancies, mark them on the delivery document. If noticed later, please contact us immediately by phone +370 664 32559 or email eprekyba@rigalit.lt.

2. Delivery to DPD Parcel Lockers

You can also choose to receive your order via a DPD parcel locker – the delivery fee is €4.99 (incl. VAT).

You will be notified via SMS when the shipment arrives. You can collect it at any time using the code provided. The parcel will be stored for 7 calendar days.

If the parcel exceeds the locker dimensions, you will be informed via SMS, phone call, or email.

3. Pickup in Kaunas

You can collect your order for free at our warehouse: Rigalit Lietuva, Europos pr. 36, Kaunas, Monday to Friday, 08:00–17:00.

• If the order is placed and confirmed before 12:00 PM and the items are in stock – pickup is available, the same day.
• Otherwise, the order will be ready on the next business day.

You will receive an email confirmation once your order is ready. Please bring a personal ID and your order number when collecting.

If someone else is picking up the order, please indicate them as the recipient during checkout or leave a note in the comments. The power of attorney is required for company representatives.

Note: If the order was paid via bank transfer, same-day pickup is not available. The prepared order will be stored for 7 calendar days, after which it will be canceled.

4. International Delivery

We offer delivery to other countries upon request. For delivery rates and terms within the EU, please contact us at eprekyba@rigalit.lt.